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Outsourcing of technical support - Import export

68 Companies

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WOW24-7

United States

24/7 Сustomer and Tech support outsourcing In 10+ languages for Europe & USA based Retail, SaaS, IoT and Travel. 100+ clients from 20+ countries have already trusted us and are achieving 96%+ CSAT with 0 security breaches and up to 60% budget savings. Omnichannel support in 10+ languages worldwide since 2016. We have expertise in Retail, SaaS, IoT and Travel, as well as other diverse industries united by the E-commerce market. Delivery based in Eastern Europe and LATAM, we operate in 24 time zones, including European and American, and build the workflow according to the client’s business processes, software and data security standards. We keep all data safe & secure by following strict guidelines GDPR, ISO27001, ISO9001, and PCI DSS (coming soon). Our Services. Level 1 and 2 support in 10+ languages: --> Customer Service --> Technical Support --> Operation Support --> Inbound Sales Calls --> Admin tasks (editing, moderation, other) --> Virtual Assistance & Helpdesk There are 2 models of cooperation 1. Shared teams - the best way to get started quickly For organisations with low to medium volumes of customer requests and as a first response and triage service for Level 1 technical and customer support. 2. Dedicated teams - the best way to meet all your needs. For companies with an average and large number of customer requests and as a Level 1 & 2 for Technical and Customer support when in-depth and specific knowledge of the product is needed.

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BLACKGRIFFIN LTD

Ireland

BlackGriffin LTD is a European consultancy based in Ireland founded in spring 2019 by experienced consultants based in Europe. We support companies in the banking, insurance, and information technology sector concerning regulatory questions as well as technical and organizational needs with respect to resilience. We work together closely with you, using sound and proven methods developed from years of hands-on experience. With our strong legal, economical and technological background we work alongside our clients to achieve the necessary changes. Things, we can do for you: OUTSOURCING MANAGEMENTWe offer the Outsourcing & Management Consultancy services to comply with the regulatory and workforce requirements of outsourcing organizations, as in the last few years these requirements have grown meticulously. AUDIT DEFENSE & SUPPORT Our highly qualified and experienced consultants assist Companies in the banking and insurance sector or their outsourcing partners through all phases of a supervision audit: preparation, development of an individual audit strategy, efficient handling, arranging, and holding the final meeting and subsequent implementation of the findings. RISK MANAGEMENT We help organizations identify and understand the risks to their business by mitigating and governing those risks. REGULATORY MONITORING Our Regulatory Monitoring provides a single source for regulatory changes in the banking and insurance sector as well as related ICT.
SYNERMONT AG

Hungary

Complete Solutionsfor economically and strategically effective manufacturing outsourcing As an assembly partner for contract manufacturing, Synermont focuses on the whole production, planning and control, as well on outstanding manufacturing quality and efficiency. Our goal is to utilize existing synergies and our expertise to develop a cost effective, professional concept with added value to increase our partner’s production efficiency. Our expertise is the realisation and handling of all production-related activities for our customers. The essence of our portfolio is that our partners can choose the appropriate service based on their specific requirements. From simple pre-assembly to end-to-end service, the customer defines which processes he wants to outsource. In order to develop efficient and high quality contract manufacturing, an intensive communication and analysis are necessary before the start of the project. Our goal is to get to know the exact needs, philosophy and expectations of our partner in detail during the preparation phase.
COPLER

Ukraine

Copler evolved from 2 large Ukrainian businesses - HR service provider Smart Solutions and contact centre Simply Contact. Together with 10 years experience in international software development, we combined all these experiences and established Copler aimed to go internationally in narrow segment of technical support that we offer to clients who have a software product / application or device and end-users who need an everyday remote technical assistance. Copler - is a service company driven by service perfectionists with international senior management and business development experience. We see an opportunity to change the way software development companies outsource, operate, and maintain their development teams remotely - by providing an excellent service regardless of how the technology is deployed and by helping our clients to improve operations and cut an expenses. Our mission is to ensure your remote team's everyday operations while you focus on your core business. Copler provides the following: - Recruitment & Managed Services - Dedicated Team & Offshore Development Center - Offshore Contact Center & Technical Support, DevOps Team Currently Copler operates in Israel, USA and Europe.
ONITEK SOLUTIONS LIMITED

United Kingdom

onITek Solutions Limited is a residential and business onsite IT support based in Borehamwood. Come in and see us or we offer a free call out service within a 15-mile radius for all of your tech needs. Whether it be a slow computer, lost files, a computer that won’t start, a network problem or even the desire to be able to turn your lights and heating on with your voice, we can help! We will come to your home or business and take care of all your technical needs quickly, efficiently and at prices that won’t break the bank. We run a strict no fix, no fee policy and all prices are quoted upfront and agreed before any work commences, for your peace of mind.onITek Solutions Limited are your one stop tech shop! At onITek Solutions Limited our specialists help people to save money by making their appliances last for longer. We can help with all manner of repairs and maintenance including: Computer/Laptop RepairPC Health CheckPC/Laptop/Tablet/Smartphone SetupSoftware Installations/ RepairSlow/Freezing/Dead ComputerComputer Startup/Boot Loop IssuesPrinter/Scanner/Peripheral Setup/TroubleshootingData Backup/RecoveryBusiness Continuity Disaster RecoveryIT SupportRemote Support packagesWebsite Design/Development/HostingHome Business/Business IT SupportResidential IT SupportAntivirus Prevention/Virus/Malware RemovalSmart Home SetupRing Doorbell InstallationPhilips Hue/Tuya/Nest/Hive/Alexa/WeMo/Google Home ConfigurationInternet/WiFi/Network Setup/ConfigurationReplacement PC’s - Home of the o

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ZZ GROUP

Albania

WE ARE DEVOTED TO DELIVERING REMARKABLE ONE-TO-ONE CUSTOMER EXPERIENCES. How can we help you? No matter what your business needs, our strategic marketing consulting firm can pinpoint with unparalleled accuracy a solution. TELEMARKETING Is telemarketing something you’re looking at to boost your business growth? If so, ZZ Group has a great team of highly skilled telemarketers that can work on your campaign on your behalf. Here are some of the advantages that your company can get. BACK OFFICE SALES SUPPORT A current study conducted by ZZ Group shows that only 25% of your sales time is spent with the customer. We relieve your valuable sales resources of administrative tasks, so that you can spend more time with your customers.To enable you… COSTUMER SERVICE Acquiring a new client it might be more difficult that retaining an existing one but this does not mean the job is done. This is why a long -lasting customer relationship is the aim of every company. Since our goal at ZZ Group is to be an extension of Costumer Experiences and Inbound Services.
IEA (OUTSOURCING SERVICES)

Ukraine

Our outsourcing services utilize the right mix of technology and expertise to accommodate the needs of business of all sizes, types and worldwide.IEA Call Center offers innovative contact center services that enable efficient customer interaction irrespective of the channel that a customer opts for. Our extensive array of call center solutions not only helps you achieve your business goals but also reduces your expenditure, improves operational efficiency and increases your overall revenue. We strive to leverage on an amalgam of expertise and technology for providing exceptional services to our clients. The customer care solutions offered by IEA cover the various stages of customer lifecycle in an efficient manner. No matter when your customer calls up, we are ready to address their queries at any time of the day.Ask any successful leader how they achieve their goals while battling a diary full of commitments, a deluge of emails and requests for their time, and most will say they couldn’t do it without their personal assistant. PAs and executive assistants (EAs) are at the heart of organizations, working side-by-side with chief executives and leaders, playing a key role in supporting decisions. No matter what kind of business you own and where you are located. If you feel, you need some help - this is the case to call for a personal assistant. IEA Virtual PAs specialize in different areas: Business Development, Administration, Data Entry, HR, Sales, Accounting/Bookkeeping...
FUSION BPO SERVICES

United Kingdom

Fusion BPO Services INC is an international BPO company. Fusion BPO always assures in offering the highest level of efficiency. The company has over 6, 000 employees spread across 16 locations in 8 countries and has been operating for over 30 yearsTheir clients are of great renowned and span over many industries. The services provided by us are inbound call center and outbound call centers, tech support services and back-office services to name a few. Some of the other services we provide are: - Voice Process - Non Voice Process - KPO Services - Live Chat Support - Debt Collection Services - Automation Solutions - Quality Control Assurance - Work -at-Home Call Center Fusion is HIPAA Complaint and ISO 27001 furthermore we have received many awards and certifications, a member of NASSCOM and won the Most Impactful System Award by Global Workforce Management Forum. Fusion deliver to these industries: - E-Commerce - Education - Utility / Energy - Travel, Hospitality & Transportation - Financial Services - Telecommunications - Healthcare - Consumer Packaged Goods Fusion believes that the innovation and analytics will permit the optimisation of the BPO industry, and have developed the robotic process automation, machine learning, artificial intelligence and the chatbot to mention a few.
THE SAASY PEOPLE

United Kingdom

The SaaSy People provide 100% UK based fully managed, multi-channel outsourced customer support tailored for growing businesses, in a simple monthly format. We partner with businesses who are growing and want to ensure they continue to provide a consistently high level of support existing customers while attracting new customers. By partnering with us we handle all of their customer support enquiries via any channels they choose, at the hours they choose including full 24/7 support. This ensures their existing customer base retains a positive impression of their business and continue to be a satisfied customer. Very often growing businesses of all sizes neglect existing customers as they focus solely on acquiring new business, this causes existing customers to quickly become dissatisfied with service and then churn - losing the business revenue. Not only do we handle support enquiries, we also share our industry knowledge and best practice with our customers, quickly becoming their trusted advisor on how to support their customers. Often we implement additional channels for their customers to use for support, and also look to implement processes like CSAT (Customer Satisfaction) surveys to ensure the service we're providing is always the best it can be.
FUSION BPO SERVICES

United States

Fusion BPO Services INC is an international BPO company. Fusion BPO always assures in offering the highest level of efficiency. The company has over 6, 000 employees spread across 16 locations in 8 countries and has been operating for over 30 yearsTheir clients are of great renowned and span over many industries. The services provided by us are inbound call center and outbound call centers, tech support services and back-office services to name a few. Some of the other services we provide are: - Voice Process - Non Voice Process - KPO Services - Live Chat Support - Debt Collection Services - Automation Solutions - Quality Control Assurance - Work -at-Home Call Center Fusion is HIPAA Complaint and ISO 27001 furthermore we have received many awards and certifications, a member of NASSCOM and won the Most Impactful System Award by Global Workforce Management Forum. Fusion deliver to these industries: - E-Commerce - Education - Utility / Energy - Travel, Hospitality & Transportation - Financial Services - Telecommunications - Healthcare - Consumer Packaged Goods Fusion believes that the innovation and analytics will permit the optimisation of the BPO industry, and have developed the robotic process automation, machine learning, artificial intelligence and the chatbot to mention a few.

FUSION BPO SERVICES

Canada

Fusion BPO Services INC is an international BPO company. Fusion BPO always assures in offering the highest level of efficiency. The company has over 6, 000 employees spread across 16 locations in 8 countries and has been operating for over 30 yearsTheir clients are of great renowned and span over many industries. The services provided by us are inbound call center and outbound call centers, tech support services and back-office services to name a few. Some of the other services we provide are: - Voice Process - Non Voice Process - KPO Services - Live Chat Support - Debt Collection Services - Automation Solutions - Quality Control Assurance - Work -at-Home Call Center Fusion is HIPAA Complaint and ISO 27001 furthermore we have received many awards and certifications, a member of NASSCOM and won the Most Impactful System Award by Global Workforce Management Forum. Fusion deliver to these industries: - E-Commerce - Education - Utility / Energy - Travel, Hospitality & Transportation - Financial Services - Telecommunications - Healthcare - Consumer Packaged Goods Fusion believes that the innovation and analytics will permit the optimisation of the BPO industry, and have developed the robotic process automation, machine learning, artificial intelligence and the chatbot to mention a few.
A1QA

United Kingdom

With more than 15 years in SQA business, a1qa is a 800+ strong independent software quality assurance provider helping companies all over the globe receive case-by-case solutions to improve the quality of the released software. Over 1, 500 completed projects reflect the company’s in-depth testing expertise in multiple industries like Software and Technology, Telecom, FinTech, eHealth, eLearning, Media, and many more. The company’s quality management system is certified to ISO 9001. Headquartered in Lakewood, Colorado, a1qa runs a dozen offices and testing labs in the UK, the Netherlands, and other countries over the world.

HITECH SERVICE

United States

HiTech Service was founded in 2006 by a group of result driven professionals with the task to create an entirely new platform to built proprietary weather indexes and to use the technology to distribute the financial data to customers via web and Bloomberg.By the end of the first project, the group already became a team willing to accept new challenges on the contemporary IT market. With time our work expanded from sole software development to providing full range of outsource and outstaff IT services for short-, mid- and long-term IT projects: Data processing Remote infrastructure management Software development Quality assurance Technical support Client support IT consulting Our efforts were noticed not only by local companies, but expanded far beyond the borders of Ukraine. Among our clients are small but result-oriented enterprises alongside with the world known multinational giants with headquarters in Europe, USA and Asia.
BUSINESS WORKFORCE SOLUTIONS

United Kingdom

One-Stop Solution to Cater All Your Outsourcing Needs. At BWS Resource Group, we offer a one-stop solution to outsource your software development, finance and accounts, BPO, and NOC Support departments to a team of highly qualified professionals. We also provide a complete variety of services in finance and accounts to lessen, classify and incorporate financial data that is significant to run a business compellingly. Our freelance accountants make sure to keep the balance between your business transaction and optimizing your funds. Our integrated business solutions help in vanquishing almost every challenge in the aspect of the business. Our services are majorly focused on providing unique solutions to add value to your business. We assure you of improved business efficiency, quality monitoring, and enhanced business performance.
PINHOLE

Tunisia

We are one of the leading organizations in Tunisia providing management consulting, technology and outsourcing services, with more than 10 highly skilled collaborators and a strong technical background working for Major sector as Financial services and Media.
ACT SUPPORT

United States

ACT Support offers dedicated web hosting and outsourced technical support for hosting companies and data centers. Our experienced technical support team provides web server administration, management and monitoring for hosting companies at cost effective rates.
BRIDGETOEUROPE GMBH & CO. KG

Germany

The company BRIDGETOEUROPE GMBH & CO. KG, is a Service Provider, which operates in the Import-export - Computers industry. It also operates in the Hotline/technical support, Network management and administration, Customs clearance, and outsourcing of technical support industries. It is based in München, Germany.
OFFICE HOCH 5 GMBH - IHR BÜROAUSSTATTER

Germany

The company OFFICE HOCH 5 GMBH - IHR BÜROAUSSTATTER, is a Multi-Category, which operates in the Furniture and shelving, office industry. It also operates in the Office supplies, Communication, Office supplies, Office furniture, outsourcing of technical support, and Communication industries. It is based in Hannover, Germany.
EONE TELECOM

Morocco

The company EONE TELECOM, is a Manufacturer/ Producer, which operates in the Call centres industry. It also operates in the call center, telecommunications services, and outsourcing of technical support industries. It is based in Casabanca, Morocco.
SHORE PARTNER

Morocco

The company SHORE PARTNER, is a Service Provider, which operates in the Call centres industry. It also operates in the outsourcing of technical support industries. It is based in Casablanca, Morocco.

1000GEEKS

Ukraine

The company 1000GEEKS, is a Service Provider, which operates in the Computer engineering industry. It also operates in the outsourcing of technical support, and Hotline/technical support industries. It is based in Odessa, Ukraine.
OUTSOURCE.BG SERVICES

Bulgaria

The company OUTSOURCE.BG SERVICES, is a Service Provider, which operates in the Outsourcing of company equipment industry. It also operates in the IT facilities management, outsourcing of technical support, Facilities management services, and commercial outsourcing services. industries. It is based in Sofia, Bulgaria.
EXSOSELL

Morocco

The company EXSOSELL, is a Subcontractor, which operates in the Call centres industry. It also operates in the outsourcing of technical support, and call centre industries. It is based in Mohammedia, Morocco.
CORPORATE COMMUNICATION

Morocco

The company CORPORATE COMMUNICATION, is a Service Provider, which operates in the Call centres industry. It also operates in the call center, and outsourcing of technical support industries. It is based in Casablanaca, Morocco.
JERA

United Kingdom

The company JERA, is a Service Provider, which operates in the IT Services industry. It also operates in the Outsourced IT Support, outsourcing of technical support, Cyber Security, and Telecoms Services industries. It is based in Loanhead, United Kingdom.
LOGI-TECHNIC

Belgium

The company LOGI-TECHNIC, is a Service Provider, which operates in the Outsourcing - secretarial services industry. It also operates in the Facilities management services, and outsourcing of technical support industries. It is based in Jabbeke, Belgium.
NGSOLUTIONS SP. Z O O

Poland

The company NGSOLUTIONS SP. Z O O, is a Service Provider, which operates in the Outsourcing of company equipment industry. It also operates in the IT Services, Outsourcing of information systems, outsourcing of technical support, IT Services, and outsourcing of company services industries. It is based in Warszawa, Poland.
AZ SERVICES POINT SRL

Italy

The company AZ SERVICES POINT SRL, is a Service Provider, which operates in the Environment - services industry. It also operates in the outsourcing of technical support industries. It is based in Milano, Italy.
CSL BPO SERVICES

Mauritius

The company CSL BPO SERVICES, is a Service Provider, which operates in the Call centres industry. It also operates in the Outsourcing of financial services and administration, technical assistance centre, Outsourcing of financial services and administration, and outsourcing of technical support industries. It is based in Ebene, Mauritius.
UNIMIND

Germany

The company UNIMIND, is a Service Provider, which operates in the Internet and Intranet sites - creation and development industry. It also operates in the marketing and communication services and advice, Computers - standard software, and outsourcing of technical support industries. It is based in München, Germany.