CUSTOMER 1ST INTERNATIONAL

We are Subject Matter Experts in Customer Service. We advise on a Customer Service Strategy and Framework to suit your specific organisation. We write and publish customer service learning resources to enable businesses and individuals to adopt a Customer Centric Culture, thereby improving the customer's experience. + Consultancy - helping your organisation (both private and public sector) to adopt a customer-centric approach and culture. + Online Customer Service courses - for Professionals and Managers. + Cutting edge learning resources - we offer both tailor-made and topic-focused learning materials - so whether you are a learner or a trainer we have the materials you need. + Self assessment tools - for those trying to get a handle on 'where they are' and 'where they need to get to' on the road to Customer Centricity.