Description

Perfectial has been commissioned to develop an advanced customer service platform that reduces support costs and empowers support agents; to make it capable of handling a vast amount of simultaneous customer queries, and only handing elaborate requests over to human agents – at times when their interference is absolutely required. Besides, we’ve been asked to make Touch easily integratable with all the popular ERP, CRM and support solutions so that it could complement and drastically enhance a firm’s support efforts, without undermining its established practices.

Software creation and development
  • Custom software development
  • Clickatell Touch
  • Software creation and development

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