I2 INDUSTRIAL INNOVATION

We offer rich media products and servicies to connect workers to the expertise they need, anywhere, any time, on any device.

AR Assistant is a mobile and handsfree system which provides interaction between experts stationed on company premises and remote users thanks to the simultaneous use of video and audio channels.

Some fields of application:

Maintenace

Troubleshooting

Training

Technicians still routinely visit customer sites, maintain machines, diagnose problems, and often return multiple times for advanced troubleshooting and repairs. Yet despite a great deal of investments in service technology and process improvement, customers are generally unhappy with both speed of resolution and first-call resolution rates; both have stagnated in recent years. But there is innovation on the horizon.

The Internet of Things (IoT) is disrupting the status quo of maintenance and diagnostics. Particularly for mission-critical equipment, real-time status is helping manufacturers inform their customers about problems before they occur.
With smart glasses, every tech ( and even customers) can leterally wear the collocated expertise of a service organization, and leverage that knowledge base hands-free to maintain, diagnose, and repair equipment.

In collaboration with an american company, EyeSight platform bring scalable remote collaboration to large organizations, driving better service at lower cost.

"This is the basis for a brighter future, built on a hand up, not a handout."

Company websites

  • wwwMain site
  • wwwCatalogue site
  • wwwVirtual storefront

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Your latest company news

New customer
Repairs - industrial equipment
Remote Maintenance and Support https://www.youtube.com/watch?v=KgNmvBg1... Maintenance support in real time, in remote and also in mobility
  • Remote

See all news for I2 INDUSTRIAL INNOVATION

Business activity

Keywords associated with this company

  • Repairs - industrial equipment
  • Mobile and Handsfree System
  • Maintenance Troubleshooting Training
  • Remote Interaction
  • Industrial Innovation

Additional details

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Key figures

  • 11 – 50
    company headcount

Organisation

  • Year established
    2005
  • Site status
    Site status
    Registered office, Parent company
  • Main activity
    Main activity
    Manufacturer/ Producer

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National
European
International
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