• We provide Mystery Shopping researches at the Ukraine and CIS countries market with more than 60, 000 base of Mystery Shoppers. • Our clients and their recommendations can better tell about us. • Monthly, we perform 4000 estimates in Ukraine and 1000 ones in the CIS countries. • We can carry out visits of varying complexity from usual visits to procurements and provocations. • It is important for us the quality of the information provided, that is why we make double validation of the results of each estimate. Because of this, our services are 10% more expensive than other providers. • 92% of our customers are regular customers. • The average level of service of our customers is 87%. • We test and improve the service. Project managers make recommendations on optimization of business processes in customer service and revision of corporate standards. • We are the customer-centric company, our strategy - help in achieving your goals.

Additional details

Key figures
  • 11 – 50
    Company headcount
Organisation
  • Year established 2008
  • Site status Site status Registered office
  • Main activity Main activity Service Provider
Markets and trading zones
Trading areas

This company has not supplied these details.

Commercial information
Incoterms

This company has not supplied these details.

Payment methods
  • Credit card - Cash - Cheque
  • Telex transfer
  • Swift transfer
Banks

This company has not supplied these details.

Field of activity

Keywords associated with this company
  • Marketing - research
  • Opinion polls and statistics
  • Mystery Shopping
  • Mystery Calling
  • Staff testing
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