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Outsourcing of company services

Call centres
  1. ZZ GROUP

    Albania

    WE ARE DEVOTED TO DELIVERING REMARKABLE ONE-TO-ONE CUSTOMER EXPERIENCES. How can we help you? No matter what your business needs, our strategic marketing consulting firm can pinpoint with unparalleled accuracy a solution. TELEMARKETING Is telemarketing something you’re looking at to boost your business growth? If so, ZZ Group has a great team of highly skilled telemarketers that can work on your campaign on your behalf. Here are some of the advantages that your company can get. BACK OFFICE SALES SUPPORT A current study conducted by ZZ Group shows that only 25% of your sales time is spent with the customer. We relieve your valuable sales resources of administrative tasks, so that you can spend more time with your customers.To enable you… COSTUMER SERVICE Acquiring a new client it might be more difficult that retaining an existing one but this does not mean the job is done. This is why a long -lasting customer relationship is the aim of every company. Since our goal at ZZ Group is to be an extension of Costumer Experiences and Inbound Services.

  2. ICON COMMUNICATION CENTRES

    Czech Rep.

    ICON is an award-winning multilingual contact centre based in Prague. B2B brands trust ICON to deliver inside sales and account management outsourcing solutions underpinned by amazing CX. Using cutting-edge technologies and amazing colleague talent, ICON develops strategies that help global brands connect with their customers in any language and anywhere in the world. A team of almost 300 multilingual colleagues provide services 24 hours a day, every day of the year!

  3. PRIMO CONTATTO MULTILINGUAL CONTACT CENTER

    Moldova

    Primo Contatto is a multilingual contact center located in Moldova. Since 2008 we have been working for the international market by customer service, telemarketing, events, telesales, back office, chat, email, surveys and other BPO services. We provide our services to several international companies. Our competitive prices added to the obtained excellent results make us to be an excellent solution for those who are looking to outsource a service to reduce costs without sacrificing quality. Our mission: to provide high quality services at highly competitive prices. Our operators are able to support more than twenty languages, including English, Portuguese, Spanish, French, Italian, German, Romanian, Ukrainian, Russian, Turkish, Hebrew, Polish, Bulgarian, etc. Primo Contatto contact center is located in Chisinau, capital of the Republic of Moldova. This location at the heart of Europe allows our European partners to join us in a few hours by plane. Moldova was chosen because the Moldovan citizens are very skilled in speaking different languages with a neutral accent. In addition to this, the low operational cost that allows us to offer our services at a much lower price than other outsourcing European companies. You can contact us for a free trial with no obligation, we will be happy to evaluate our possible contribution to your specific needs and arrange the details together for a winning combination.

  4. ALLOWIN

    Morocco

    ALLOWIN, with 10 years' experience in E-commerce, Telemarketing and Customer Service, is a reliable and recognised stakeholder in BtoB and BtoC outsourcing. Today, this know-how in outsourcing services is rewarded by strong growth in client requests for integrated solutions. The main long-term objective of the company's strategy is fulfilling customer expectations. So the choice of partners is of prime importance. All our operations are available in multiple languages: German, Italian, French, English, Portuguese and Spanish.

  5. OPEN ACCESS BPO

    Philippines

    Open Access BPO is an outsourcing firm in the Philippines, the top outsourcing destination for businesses across the globe. Through the unparalleled skills of the Filipino workforce, it aims to offer quality services including call center, non-voice, and back office solutions to its global clientele. Modeled as a boutique-style outsourcing provider, Open Access offers clients options and full control over the outsourced services through its neo captive BPO practice. Thus, clients get to have a hands-on approach in making management decisions and supervising their outsourced team. Clients of Open Access benefit from its state-of-the-art facilities, extensive recruitment and training processes, and high quality standards. Open Access is committed to seeing companies overcome their business challenges while taking advantage of significant cost reduction.

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  1. GLOBAL BILGI

    Ukraine

    Global Bilgi is a multi-language omnichannel outsourcing contact center with our own IT products and the purpose to deliver an excellent customer experience. Our company is a part of Turkcell group, the telecommunication market leader in Turkey and Ukraine and our offices are located in these two counties. Global Bilgi has in-depth expertise in ensuring the highest quality of service to the leading global businesses from the following industries: Telecommunications, Aviation and Transportation, Package and Freight Delivery, Consumer Services, Banking and Finance, IT, and others. Each of our Clients gets a personal and systematic approach with the strict meeting of defined KPIs, advanced planning, reporting, and monitoring support to maximize project efficiency, strong tech and IT expertise with many more other benefits. The excellent service delivery of our team is confirmed by a number of national and global (including ISO standards) certificates, awards, and testimonials from long-term Clients. In addition to traditional contact center outsourcing services, like handling calls, chats, emails, outbound sales campaigns, and back-office support, we develop and offer our industry-specific digital products, as the cloud contact center platform Sirius.

  2. VCARE CORPORATION

    United States

    Vcare Corporation is a global provider of integrated contact center services. The headquarters of the company are located in the United States and it operates through its delivery center in India. In the beginning, Vcare Corporation mainly focused on providing premium call center services. However, with the passage of time, the company understood that organizations across the world needed a more comprehensive assortment of services. At present, Vcare Corporation’s service range includes infrastructure management, telecom billing solutions, IVR services, software development, analytical services, custom API, PHP and .Net, chat as well as e-mail services, finance and accounts outsourcing services. All this in addition to the standard call center services like back office support, technical support as well as inbound and outbound services.Major Services: BPO services: Call Center Services, Back Office Support, Technical Support

  3. BULGCOM LTD.

    Bulgaria

    Bulgcom Ltd. is a management consulting and outsourcing company with continued success in driving top performance in a diverse range of Industry sectors worldwide. Having many years’ experience within the customer service area had allowed us to have an in-depth insight to drive long term client loyalty and advocacy and to become trusted advisor at all levels. We organize our work to have results not only today, but in future as well, investing ideas into the next generations.

  4. (V)WECARE TECHNOLOGY - CALL CENTER OUTSOURCING VENDOR

    United States

    (v)WeCare Technology that has already designed a market for itself in the BPO industry is now all set to flourish its focus on telecommunications billing and OSS solutions. Billing and OSS alternatives being relatively a modern progress of Information and Technology, it needs much more attention from the interaction industry. Hence, (v)WeCare Technology has taken the responsibility to make it much popular idea in the international market by creating telecom billing applications. Headquartered in New Jersey, (v)WeCare Technology started its performing in 2003 with its divisions distribute across the world such as the most populated country, India. Today, it has nearly 3000 workers in a single center and aims for quality with its quality services. Technically, (v)WeCare is equipped with globe's one of the most highly effective network provider company, 'cisco'. The cisco operated IP system has assisted the company to provide excellent contact responding to services to its offshore customers.

  5. HOGO INDIA CALL CENTER OUTSOURCING

    India

    Hogo India Call Center Outsourcing Company Provides a call Center services.Nowadays in this competitive world the business running is not an easy work .In this increasing cost of expense , the use of call center outsourcing is a great option to your business.

  1. ESSENTIEL OUTSOURCING S.L

    Spain

    The company ESSENTIEL OUTSOURCING S.L, is a Service Provider, which operates in the Call centres industry. It also operates in the commercial outsourcing services., call centre services, call centre, and harbour survey industries. It is based in Barcelona, Spain.

  2. VALUE SKILLS PROJECT

    Switzerland

    The company VALUE SKILLS PROJECT, is a Service Provider, which operates in the Call centres industry. It also operates in the Outsourcing - secretarial services, teleassistance, Telesecretarial services, Outsourcing - secretarial services, and outsourcing of technical support industries. It is based in Itaosy, Switzerland.

  1. CSL BPO SERVICES

    Mauritius

    The company CSL BPO SERVICES, is a Service Provider, which operates in the Call centres industry. It also operates in the Outsourcing of financial services and administration, technical assistance centre, Outsourcing of financial services and administration, and outsourcing of technical support industries. It is based in Ebene, Mauritius.