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Call centres - United Kingdom

United Kingdom
284 Companies 10 Products

  1. OMFAX SYSTEMS LTD

    United Kingdom

    Omfax has helped hundreds of Housing organisations to deliver great Housing Repairs and Enquiry services. Housing Associations choose Keyfax because: * Only Keyfax offers Intelligent Scripting for excellent Customer Service. * Easily add Tenant self-serve Repairs or Enquiries re-using the staff diagnostic scripts. * Simple graphical Interface for customer service staff and tenants, which is fully responsive and accessible. * Out-of-the-box integration with portals and all major Housing Management Systems. * Comprehensive reporting on logged repairs and enquiries, and Google Analytics integration with Keyfax Online. * Simple Administration interface for customer service staff to write diagnostic scripts. Housing Organisations also appreciate the service offered by the Omfax team. We like to build long-lasting, mutually rewarding relationships with our customers, who also enjoy: * Quick installation and updates of Keyfax in their networks, or on Omfax Azure Servers. * Support from a ‘Cyber Essentials Certified’ team with years of experience in Housing. * Workshops to turn their repairs and enquiries policies into intelligent scripts. * Consultancy services for experienced Omfax scripters to write the diagnostics for them. * Comprehensive Admin Tools script development training. * Technical support and assistance when writing diagnostic scripts. * Getting new starters trained through self-paced, online Housing Repairs courses

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  2. STORACALL VOICE SYSTEMS 2019 LTD

    United Kingdom

    Founded in 1969, Storacall Voice Systems specialise in the development, supply and installation of call recording solutions. We have a proven track record in this field and truly feel we are the right choice for your business. In 2019, Storacall Voice Systems was purchased by entrepreneur Stephen Whyte. Stephen has over 18 years experience in IT software solutions and business leadership and owns a range of complementary businesses under the NED Holdings Group. Storacall Voice Systems (2019) Ltd was formed following this acquisition with a clear focus and vision, continuity and growth. Storacall have been supplying call recording and telephony services to an impressive list of clients for over 50 years, these include government departments, travel & leisure, financial, healthcare organisations along with companies in the retail, manufacturing and service sectors. We supply solutions for a wide range of operations including call centre, help desk, contact centre and emergency services. Our experience gives us a special understanding of your call recording and telephony needs, this understanding enables us to recognise your requirements and exceed your expectations.

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  3. LONDON OFFICE

    United Kingdom

    LONDON OFFICE supports thousands of clients with their business needs. Our clients range from business start-ups, with a number of niche businesses testing the water before committing to staff and premises; small businesses of between one and ten employees where we continue to provide answering & mailing services, virtual office and internet services year after year; larger organisations, where we assist in the overflow of calls they receive or when they need to relocate. Have a full virtual presence by creating a uk virtual office address in Wimbledon, Marylebone and Regent Street.

  4. ROUTR

    United Kingdom

    Build complicated VoIP powered phone systems with ease. Our drag-and-drop software allows you to connect to 180 countries and start making and receiving calls, SMS, fax and more. Routr allows you to build complicated VoIP powered phone systems with ease. Our powerful drag-and-drop software allows you to connect to 180 countries and start making and receiving calls, SMS, fax and more. With our powerful drag and drop technology, you can create a call routing flow that is unique to your business by using our pre-built components. Whether you are looking for a custom greeting, an Interactive Voice Menu or even need to communicate with an API or backend service, our predefined components have you covered. Deploy unlimited call flows worldwide for free. Build professional powerful call flows in minutes. Easily apply business rules and logic. Our cloud PBX solution gives you the power to connect instantly. We give you the tools to build a PBX system that works for you. from call hunting algorithms, a call center or a vast eco-system our platform requires no programming, is incredibly powerful and saves you money.

  5. MPLCONTACT (SUTTON COLDFIELD)

    United Kingdom

    Full service contact centre in the Birmingham town of Sutton Coldfield, providing call centre services from telephone answering to fully outsourced customer services solutions. Together with our technology division, mplsystems, we have become the UK’s leading provider of contact centre solutions and outsourced services and consulting services. We are in a unique position with our intelligentContact technology being used in our contact centres and those of our clients, both in the UK and internationally.

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  1. FUSION BPO SERVICES

    United Kingdom

    Fusion BPO Services INC is an international BPO company. Fusion BPO always assures in offering the highest level of efficiency. The company has over 6, 000 employees spread across 16 locations in 8 countries and has been operating for over 30 yearsTheir clients are of great renowned and span over many industries. The services provided by us are inbound call center and outbound call centers, tech support services and back-office services to name a few. Some of the other services we provide are: - Voice Process - Non Voice Process - KPO Services - Live Chat Support - Debt Collection Services - Automation Solutions - Quality Control Assurance - Work -at-Home Call Center Fusion is HIPAA Complaint and ISO 27001 furthermore we have received many awards and certifications, a member of NASSCOM and won the Most Impactful System Award by Global Workforce Management Forum. Fusion deliver to these industries: - E-Commerce - Education - Utility / Energy - Travel, Hospitality & Transportation - Financial Services - Telecommunications - Healthcare - Consumer Packaged Goods Fusion believes that the innovation and analytics will permit the optimisation of the BPO industry, and have developed the robotic process automation, machine learning, artificial intelligence and the chatbot to mention a few.

  2. PRIMO DIALLER PARTNERSHIP

    United Kingdom

    The Hosted Dialler From an Award Winning Team At Primo Dialler we don’t believe in ordinary. We like to go that little bit extra and design our hosted dialler solutions to be the best. Our secure platform is used by thousands of users around the world. Increase your conversions by up to 300% today with our no-commitment feature-rich hosted dialler. Our aim is to develop a long term relationship with you and provide you with the expertise you need to make your call centre operate to its optimum level.

  3. MPLCONTACT

    United Kingdom

    mplcontact is now one of the UK's leading providers of outsourced contact centre solutions. We are specialists in complex customer service provision, and are available 24 hours a day, 7 days a week from our network of UK contact centres.Our clicnets use our services whenever and however they wish, by seamlessly overflowing call to us, clients benefit from our services from daytime, overnight and weekend cover.Alternatively, clients can use our agents as a dedicated extension of their business by completely outsourcing all contact.

  4. UNITY4

    United Kingdom

    Unity4 provides advanced contact centre capabilities, from technology to people, at home or in the office, powered by the cloud, driven by innovation.Unity4 has two major operating divisions.Unity4 Contact Centre Technology provides its cloud based contact centre platform RapportCMS on a pay per use basis. RapportCMS has been designed with the understanding that contact centre excellence is as much about what goes on after the agent says hello as what happens before.

  5. VIRTUAL RECEPTIONIST LONDON

    United Kingdom

    Virtual Receptionist London provides telephone answering service in London starting from £10 per month. You can try our call answering & virtual assistant service for free. Sign up to our 7-day trial now!

  1. ODONDO LIMITED

    United Kingdom

    Odondo provides scalable, pay-as-you-use outsourced customer service. By tapping into our network of UK based, work from home agents, we match relevant industry experience to your business to create better customer experiences and outcomes.

  2. SPLICECOM LTD

    United Kingdom

    SpliceCom.............. is Britain's leading designer, developer and manufacturer of IP Telephone Systems, delivering Amazing Business Connectivity solutions for all types of company, irrespective of their size. All SpliceCom solutions are sold, installed and maintained by the SpliceCom Community - a group of highly trained organisations offering complementary skill sets and services.

  1. AQUARIUS

    United Kingdom

    Telephone answering service based in Edinburgh You can rely on us. We’re here for you 24/7. We’ll give you peace of mind. Every call we answer and every communication with your customer will be professional; because we know the best relationships are built on trust.

  2. GLOBE CALL CENTRE

    United Kingdom

    Globe Call Centre is one of the premier call center outsourcing companies when it comes to outsourcing your inbound calls.

  3. AMP TELEMARKETING

    United Kingdom

    Telemarketing, Other business activities not elsewhere classified

  4. CBM

    United Kingdom

    Telemarketing, Other business activities not elsewhere classified

  5. NEW BUSINESS MATTERS

    United Kingdom

    Telemarketing, Other business activities not elsewhere classified

  6. IT TELEMARKETING SERVICES LTD

    United Kingdom

    Telemarketing, Other business activities not elsewhere classified

  7. APPROACH TELEMARKETING

    United Kingdom

    Telemarketing, Other business activities not elsewhere classified

  8. INTERFACE

    United Kingdom

    Telemarketing, Other business activities not elsewhere classified

  1. BILLINGTON

    United Kingdom

    Telemarketing, Other business activities not elsewhere classified

  2. AGENTPHONE LTD

    United Kingdom

    Call Centres, Other business activities not elsewhere classified

  3. KAIZEN MARKETING LTD

    United Kingdom

    Telemarketing, Other business activities not elsewhere classified

  4. SENIOR RESPONSE LTD

    United Kingdom

    Telemarketing, Other business activities not elsewhere classified

  5. CREATIVE COMMUNICATIONS LTD

    United Kingdom

    Telemarketing, Other business activities not elsewhere classified

  6. TEAM GROUP UK

    United Kingdom

    Telemarketing, Other business activities not elsewhere classified

  7. VOICE MARKETING

    United Kingdom

    Telemarketing, Other business activities not elsewhere classified

  8. INTELECOM LTD

    United Kingdom

    Telemarketing, Other business activities not elsewhere classified

  9. COMPLETE SALES & MARKETING SOLUTIONS LTD

    United Kingdom

    Telemarketing, Other business activities not elsewhere classified

  10. ECHO-U LTD

    United Kingdom

    Call Centres, Other business activities not elsewhere classified

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