Keyfax Repairs Diagnostics

Enabling Customer Service Staff to diagnose the repair and assign the right SOR

Description

Keyfax Repairs Diagnostics helps customer service staff diagnose tenants repair requests. Through a graphical interface it guides the conversation to identify exactly what the issues is, how it was caused, the priority, and automatically assigns the correct SOR code(s). So repairs are diagnosed correctly, first time, and tenants are satisfied. It is easily integrated with all of the major Housing Management Systems through a RESTful API, so communications are completely secure. It is also available in a tenant self-service module "Keyfax Repairs Online".

  • Software for industry
  • Contact centre software
  • Repairs diagnostics software
  • SOR code selector

Domain icon Service Provider

BH14 8UF Poole - United Kingdom

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