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Technical assistance network systems

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ITM COMPONENTS

United Kingdom

ITM Components have been supplying connectivity products and cables for well over 25 years. We have a particularly wide range of quality and specialist cable assemblies, connectors, adapters and computer networking components. We also provide a range of antennas, RF amplifiers, coaxial lightning and surge protectors, and NEMA rated enclosures. Our wireless range are designed for WiFi, WiMAX, SCADA, 802.11a/b/g/n/ac, RFID and Bluetooth applications. We also specialise in USB 3.0 products, rackmount drawers and switches, and fibre optic systems. We are an established UK distributor for Extron Electronics. We began trading in 1991 and have over 25 years experience meeting customer requirements on a range of bespoke or custom solutions. Many of our products are UL® recognized and RoHS and WEEE compliant. We are ISO 9001: 2015 registered and continuously work hard to improve our products and services. Thousands of organizations, from small businesses to corporate giants, rely on ITM Components for quality cabling and connectivity products, combined with great, friendly, technical advice and support. Our customers include some of the most prominent names in the industrial, military, governmental and educational sectors. We look forward to assisting you.

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OMFAX SYSTEMS LTD

United Kingdom

Omfax has helped hundreds of Housing organisations to deliver great Housing Repairs and Enquiry services. Housing Associations choose Keyfax because: * Only Keyfax offers Intelligent Scripting for excellent Customer Service. * Easily add Tenant self-serve Repairs or Enquiries re-using the staff diagnostic scripts. * Simple graphical Interface for customer service staff and tenants, which is fully responsive and accessible. * Out-of-the-box integration with portals and all major Housing Management Systems. * Comprehensive reporting on logged repairs and enquiries, and Google Analytics integration with Keyfax Online. * Simple Administration interface for customer service staff to write diagnostic scripts. Housing Organisations also appreciate the service offered by the Omfax team. We like to build long-lasting, mutually rewarding relationships with our customers, who also enjoy: * Quick installation and updates of Keyfax in their networks, or on Omfax Azure Servers. * Support from a ‘Cyber Essentials Certified’ team with years of experience in Housing. * Workshops to turn their repairs and enquiries policies into intelligent scripts. * Consultancy services for experienced Omfax scripters to write the diagnostics for them. * Comprehensive Admin Tools script development training. * Technical support and assistance when writing diagnostic scripts. * Getting new starters trained through self-paced, online Housing Repairs courses

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