WOW24-7

United States

Office Building Outline icon Service Provider

WOW24-7
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United States

24/7 Customer, Tech and Operation support outsourcing for industries united by the E‑commerce Market: Retail, SaaS, IoT and Travel In Europe And North America

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24/7 Сustomer and Tech support outsourcing In 10+ languages for Europe & USA based Retail, SaaS, IoT and Travel. 100+ clients from 20+ countries have already trusted us and are achieving 96%+ CSAT with 0 security breaches and up to 60% budget savings. Omnichannel support in 10+ languages worldwide since 2016. We have expertise in Retail, SaaS, IoT and Travel, as well as other diverse industries united by the E-commerce market. Delivery based in Eastern Europe and LATAM, we operate in 24 time zones, including European and American, and build the workflow according to the client’s business processes, software and data security standards. We keep all data safe & secure by following strict guidelines GDPR, ISO27001, ISO9001, and PCI DSS (coming soon). Our Services. Level 1 and 2 support in 10+ languages: --> Customer Service --> Technical Support --> Operation Support --> Inbound Sales Calls --> Admin tasks (editing, moderation, other) --> Virtual Assistance & Helpdesk There are 2 models of cooperation 1. Shared teams - the best way to get started quickly For organisations with low to medium volumes of customer requests and as a first response and triage service for Level 1 technical and customer support. 2. Dedicated teams - the best way to meet all your needs. For companies with an average and large number of customer requests and as a Level 1 & 2 for Technical and Customer support when in-depth and specific knowledge of the product is needed.

Latest company news

Participation in E-Commerce Berlin 2023 Expo

Participation in E-Commerce Berlin 2023 Expo

Participation in an event ・ 21 May 2023 read more Open In New icon

In February, we took part in the E-Commerce Berlin 2023 Expo. The conference was an incredible opportunity for our company to network with some of the brightest minds in the industry and learn about the latest trends and innovations in e-commerce. There were 200+ companies and 9000+ visitors from Europe and Israel at the Berlin Expo. TOP6 visitor industries at the Expo: fashion, technology, travel, automotive, insurance and health

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WOW24-7

571 S. Washington

83110 Afton, Wyoming - United States

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Company info

Key figures

  • Company headcount
    201 – 500

Organisation

  • Year established
    2016
  • Main activity
    Service Provider

Business info

Trading areas

  • Check Circle Outline icon International

Delivery areas

Activities of WOW24-7

  • Outsourcing - secretarial services
  • Contact Center
  • call center
  • Customer support outsourcing
  • Technical support outsourcing
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