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Tandems - Australia

NEW MEDIA SERVICES PTY LTD

Australia

New Media Services specializes in delivering intelligent outsourcing services through a combination of machine learning and human-powered activities. We are able to help improve the productivity of your business by providing affordable options and smart customer support services which also help to dramatically improve your bottom line. We provide you with world class back-end services including an intelligent machine learning communication solution, messaging systems, moderation, live chat, virtual assistants, a robust multilingual voice, email and text based customer support. Our flexible and scalable solutions ensure that we can fit any business’ needs. OUR STORY In 2007, Martin Eyking established New Media Services with only 5 staff handling basic consumer-messaging. Over the ensuing years, NMS have become experts across a wide variety of Business Process Outsourcing solutions including intelligent machine learning communication services to ensure our customers are totally taken care of. We now stand proudly with 2, 000+ staff globally and have not stopped growing since we began. Today, the services we provide continue to empower businesses around the world to grow in tandem with NMS and perform at their absolute best.

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