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Data management

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GENEL CONSULTANCY AND TRADE COMPANY

Turkey

Genel Consultancy and Trade Company has an experience of more than 20 years in Turkey, East Europe and Middle East. Genel Consultancy and Trade Company developed its expertise in various fields and undertook various new market entries to Turkey. Genel also covered market analyses and partner identification studies in the following industries: Chemistry, Machinery, Electronics, Telecom, Finance, Defense, Medical Technologies, ICT, Transport, Textile, Pharmaceuticals Environment, Packaging, Energy, Agriculture and many others. Most of our clients are members of government bodies such as Trade Promotion Organizations and Business Agencies as well as Private Consulting or industrial firms willing to identify partners in Turkey or gather business intelligence about the Turkish market. Category of expertise include --> Market Entry , Business Start-Up Services, Distribution Search and Boarding, Economic Research, Management Consulting, Business Administration, Business Coaching, Tourism Consulting, Expat Assistance, Relocation Services, Foreign Direct investment, Mergers and Acquisitions, Translation Services, Market Research, Marketing Consulting, Business Development, Business Intelligence, International Trade Consulting, Event/Tradeshow Services, B2B Marketing, Direct Marketing, Directories and Marketplaces, Trade Data, Engineering Consulting, Sourcing Services, Export Management, Management of Sales Agents
VODATECH BILISIM PROJE DANISMANLIK SAN. VE DIS TIC. A.S.

Turkey

As being Turkey’s first outsource call center company, with it’s 700 employees and 700 seat capacity at two locations (Istanbul (Atasehir, Umraniye and Gunesli), Gebze/Kocaeli and Yalova), VODATECH has been providing a “Customer Interaction Platform” for Telemarketing, Customer Support, Data Quality and Technical Support (Helpdesk) to companies both local and abroad who are the leading brands in their markets, since 1998. VODATECH’s approach to “call center” is not a one sided communication, it is a solution which the interaction with company’s end users and business partners is managed.VODATECH’s call centers located in different locations running on multi-site structure, are designed to supply corporate clients “uptime, continuity, security and flexibility”. It’s software based infrastructure manages SMS, e-mail, fax, and web chat traffic as easy as telephone traffic. Company have ISO9001 Quality Management System and ISO27001 Information Security Management System certificates.

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