Results for

Customer support management - Service Provider - United Kingdom

51 Companies

2 Products

THE SAASY PEOPLE

United Kingdom

The SaaSy People provide 100% UK based fully managed, multi-channel outsourced customer support tailored for growing businesses, in a simple monthly format. We partner with businesses who are growing and want to ensure they continue to provide a consistently high level of support existing customers while attracting new customers. By partnering with us we handle all of their customer support enquiries via any channels they choose, at the hours they choose including full 24/7 support. This ensures their existing customer base retains a positive impression of their business and continue to be a satisfied customer. Very often growing businesses of all sizes neglect existing customers as they focus solely on acquiring new business, this causes existing customers to quickly become dissatisfied with service and then churn - losing the business revenue. Not only do we handle support enquiries, we also share our industry knowledge and best practice with our customers, quickly becoming their trusted advisor on how to support their customers. Often we implement additional channels for their customers to use for support, and also look to implement processes like CSAT (Customer Satisfaction) surveys to ensure the service we're providing is always the best it can be.
ODONDO LIMITED

United Kingdom

Odondo provides scalable, pay-as-you-use outsourced customer service. By tapping into our network of UK based, work from home agents, we match relevant industry experience to your business to create better customer experiences and outcomes.
360 AUTOMATIONS LTD

United Kingdom

We specialise in providing repair, service and upgrades to existing systems which are carried out by trained and fully qualified and experienced staff with electrical qualifications. For new installations 360 Automations will guide you through the choice of gates and automation and provide advice on planning issues thereafter a full installation service including groundworks, building and mains power supply to the gate by our qualified electricians with Part P certification and thereafter all on-going maintenance. We offer risk assessment, technical reports and safety advice for both direct customers and agents in the commercial and domestic sectors. Phil Bowring, the company’s founding director is one of this country’s most respected and experienced perimeter security and automation consultants. He has 29 years working in the gate and barrier automation Industry, his experience is second to none. Phil is a fully qualified electrical engineer (City & Guilds technician level) with a wealth of design engineering knowledge, project management and customer support experience: This, coupled with his knowledge of products, systems design and testing, H&S requirements and the Machinery Directive, means that with 360 Automations you will benefit from our comprehensive knowledge, and expertise, to ensure you have a safe and reliable system. We pride ourselves in offering a personalised service and guarantee to provide you with a good experience from initial enquiry to handover.
TECHVERTU

United Kingdom

TechVertu is a leading provider of comprehensive IT solutions, specialising in IT support, professional services, cybersecurity, and network and connectivity services. With offices in Essex, London, and Surrey, we serve businesses across the UK. Our experienced and accredited team offers tailored IT support services, including fully managed IT support and complementary IT support, to meet the specific needs of each client. We prioritise data security and provide cutting-edge technology solutions to enhance efficiency and productivity. Our commitment to quality is demonstrated through our ISO certifications, ensuring consistency and customer satisfaction. Partnering with reputable brands, we deliver innovative IT solutions to empower businesses and drive success in an increasingly digital world. Contact us today for expert IT services tailored to your business needs.

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SOVISION IT

United Kingdom

At soVision IT, we are committed to offering our customers friendly, informative and helpful IT services and IT Support no matter what the requirement. We are very proud of our range of industry accreditations and high-level partnerships, all of these help us to deliver the very best services to customers across the UK. We are fortunate to have gathered both a great team of staff and many great customers to accompany us as we continue onward toward achieving our vision. Our team comprises skilled, passionate and highly dedicated IT Experts, Project Managers, Website Designers, Software Developers and SEO Experts. Visit www.sovisionit.com for more details.

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TEAM (ENERGY AUDITING AGENCY LTD.)

United Kingdom

TEAM Energy is a leading supplier of energy management solutions specialising in software, bureau and consultancy services. Our vision is to help each of our customers build a successful and optimised energy management service. Our range of expert solutions and services includes: * Software for precise energy management and reporting * Bureau for efficient outsourced bill processing and cost recovery * Consultancy for effective energy strategy and legislation compliance * Solution development to create bespoke energy management systems. We are committed to helping customers achieve energy sustainability and economic benefits. You can rely on us to strategise, deploy and deliver results. Why choose TEAM? We understand the pressure public and private sector organisations are under to meet energy efficiency and compliance targets against sustained budget limitations. That’s why our range of flexible, cost-efficient carbon and energy management solutions adapt to the challenging needs of your organisation, working hard for you. In line with our first-class ethos, we deliver solutions and services that exceed in addressing the challenges of modern energy management. All customers receive a dedicated deployment designed to meet their specific requirements, along with continued on-going support. As an additional benefit, our solutions and services can be procured though a variety of pre-tendered framework agreements.

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DIGITAL ORIENTED

United Kingdom

Digital technology agency providing services of Web Design, Website Development, Data Management, Software Engineering, IT Support, Graphic Design and Marketing, as well as fully managed options including web hosting and website maintenance. Digital Oriented is specialising in business applications of digital technologies and develop websites and web applications for a wide range of business needs in many diverse industries. Our customers range from sole traders and small business to large, well-established companies. The company offers bespoke, innovative solutions that are designed to meet the unique requirements of specific businesses making them stand out and address web presence and data processing requirements of specific industries. -| Web Design and Development | Graphic Design|- Providing complete online presence management which incorporates the design of new or redesign of existing Website. Static content websites, dynamic content websites, interactive websites, shopping websites and business web applications. -| Software Engineering and Data Architecture |- Custom software development and data management for optimisation of digital processes in companies and maximisation of accuracy and productivity including, but is not limited to, database systems, cloud based solutions, process automation, API integration.

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NEUWAYS

United Kingdom

Neuways serve as a dedicated partner for businesses who require IT security and support services managed by experienced, expert technicians. All of our IT consultants and technicians have experience working in SMBs or with Enterprise scale IT infrastructure giving us a customer-perspective on what is required of Managed IT support. With more than 30 years experience in IT strategy, Security and Support, Neuways will help you utilise your IT to grow your business. You should know that we don’t use product sales targets at Neuways - it leads to solutions being sold left, right and centre to businesses that don’t really need them. Sales targets are incompatible with our philosophy of considering customer requirements in-depth and always putting them first. Instead, we measure our success by the positive impact we have on your business. Similarly, we don’t have a growth target. We’re confident that if we’re good at what we do, and provide excellent service, we’ll grow organically - and we always have.
ESPIRE INFOLABS LIMITED

United Kingdom

Espire offers a Comprehensive Set of IT Solution such as Application Development, Web Content Management, Business Intelligence, Customer Communication and Infrastructure Management Services. Espire’s IT services include specialization in Application Development, Testing & QA, Support, Portal & Content Management, Maintenance & Modernization across Java, .Net and open source technologies at the foundation level and scaling up to the IT solution integration, implementation, support and migration of Enterprise Application such as ERP, CRM and Enterprise mobility. Espire’s core competencies in Portal & Web Content Management (WCM), Customer Communications Management, Enterprise Content Management and Data Warehouse & Business Intelligence lead to stay ahead of the Customer Experience Management curve. The company has a strong commitment to Quality and is CMMI Level 5 Ver 1.3 appraised and ISO 27001: 2005 & ISO 9001: 2008 certified.
INFINITY GROUP

United Kingdom

Infinity Group locally based at Tower Point, Brighton provide fully managed Business Telecoms, IT Support Services, including a same day emergency IT Support to hundreds of organisations in Brighton and Sussex. We undertake fully outsourced IT Support and IT Consultancy for the majority of our support clients and also work alongside specialist in-house IT teams for larger organisations. Our ISO 27001, 14001 and 9001 certifications set us apart from the other IT Support providers in Brighton and demonstrate our commitment to continual improvement, high levels of customer service and IT Security.

ANTAC SUPPORT SERVICES LTD

United Kingdom

Antac Support Services is a national facilities provider who deliver premium support services to meet all the challenges of their clients’ needs. This includes professional advice, facilities management and a customer care programme designed to provide a safe, working environment for all clients and staff ensuring customer satisfaction and a continuous drive to be the preferred choice within the industry. Antac offer a comprehensive range of services including building and maintenance services, mechanical, electrical and HVAC services, commercial office cleaning and window cleaning through delivery of service excellence, a professionally trained and qualified workforce and ISO quality management systems. Our customer commitment is to provide cost efficiencies, value for money and supply effective facilities support services to promote ethical, social and environmental best practice in the workplace at affordable and competitive rates above customer expectations. Since 2001, Antac have built lasting customer relationships through honesty, collaboration and trust supplying facilities in retail, educational and financial institutions, Ministry of Defence, Ministry of Justice, hospitals, airports and Blue Chip organisations. Our ethos is to “deliver what we promise” making us the service provider you can trust through our dedicated and experienced teams, continuous strive for improvement, on-going training and instant management response
PROBE-RTS.COM LTD

United Kingdom

At Probe, we work with the aim of supporting you in all areas of manufacturing, quality and process engineering, training services and business mentoring. This ranges from task based activities right through to supporting the development of internal skills by using a training and sustaining approach. Our highly-skilled quality engineers can work with you to fulfil specific tasks including the development, implementation and management of quality control measures that improve productivity and enhance quality assurance. We can support your business objectives and accreditation requirements with quality, environmental and health and safety auditing and consultation. Indeed, our services include legislation conformance monitoring along with the development of bespoke support to secure major accreditations including TS16949 and ISO9001 quality assurance, ISO14001 environmental and OHSOS 18001 health and safety systems. We can support your organisation in all areas around the core competencey of Quality and Process Engineering from Senior management level to product inspectors. Probe offer flexible rapid response Third Party Containment Inspection services. We provide a wide range of Sorting and Inspection support at your plant or at your customer's location.

ORM

United Kingdom

At ORM our mission is to lead brands and help you transform your business through digital change in order to confidently face the future. Our job is to help you make smart decisions on what’s right for your customers, your business. We create end-to-end digital solutions: Digital Strategy, Content Strategy, Data & Analytics, Account Management, Project Management, Service Design & UX, Digital Brand & Creative, Visual & UI design, Multi-Channel Solutions, Technical Consultancy & Solution Design, Content Management Systems, Hosting, Maintenance & Support.
SIGNUM

United Kingdom

Signum: Strategic Planning Project Management Programme Management Cost Management Design Service Permit process Product Specification and procurement Installation and After-sales support Who are Signum… Some of the Industries most experienced individuals working together to give you an independent best in class service. A team of professionals dedicated to Customer service. Providing the best Cost management anywhere in Europe. An Independent Consultancy. Flexible and adaptable operating systems. Proven track record with Major Global brands. We will tell you who we work for to show you our credentials. But you won't be hearing anything more on the subject. Confidentiality is at the core of our business. Our in Country Multi-lingual teams speak your language. in 2018 Signum delivered the following: 237 Projects 92 Locations 36 Countries We do not claim to be the largest, we do not even own a factory. But what we do is offer a service to deliver your project on budget, on time with fantastic customer experience. We are here to help, with a very low cost base and an exceptional Partner network we can give you the right solution for your needs. Signum has a support network to deliver a single project to a multi-site roll-out, our business has been created to be scaleable. Signum is an extension of your business across Europe.
AEGIS SUPPORT SERVICES

United Kingdom

Complete peace of mind is our business. Our staff are equipped with the knowledge of all security and facilities related issues and come from strong experienced backgrounds. From the very prime stages, Aegis Support Services has built its foundations on the basis of maintaining high standards and to uphold its reputation. We offer a diverse range of specialist services designed to enable us to be the best facilities management provider in the area. Aegis Support Services is a new leading edge company, combining the highest level of professional standards and best value for money in securing customer property. Aegis Support Services has provided an outstanding standard of service to its customers, which has not only built our reputation; in fact it has developed and generated more business. Our aim is to promote our name by providing the utmost level of service and we strive to achieve excellence. As a facilities management provider we are making all efforts to achieve a high profile status and to comply with British Standards, so that we can uphold and keep up our professional approach by maintaining good practice.
MERCATUS

United Kingdom

With its professionals located across several delivery centers in Europe - Bulgaria and Ukraine and its headquarters in UK & Bulgaria, Mercatus enables its clients to achieve competitive advantages through, delivered on time, on budget, and in high quality IT resources, Sales Services & Customer Service Our core competence in areas of ITO & BPO Services and our Teams ready to deliver, are our most important assets. Our biggest advantage is a large pool of experienced IT engineers, developers & customer service agents, ready to join you in your digital journey. In ITO, our core competence is high-quality software development and our people are our most important asset. Our biggest advantage is a large pool of experienced IT engineers and developers, ready to join you in your digital journey. In BPO, we support a wide scope of services, with a high level of expertise in multiple languages. Our biggest advantage is a large pool of experienced support agents and consultants, ready to join you in your digital journey. ITO Services Delivery Software Outsourcing Services IT Recruitment & Relocation IT Staffing via Build Operate Transfer (BOT) IT Staff Augmentation - BODY & TEAM LEASING Dedicated Development Teams BPO Services Delivery Demand Generation & Revenue Growth B2B Lead Generation Digital Awareness LinkedIn Campaign Management & Automation Marketing Research & Surveys Customer Experience & Support Service Customer Care & Support Technical Support IT Help Desk
AIR SEA WORLDWIDE LTD

United Kingdom

AIR SEA WORLDWIDE is a reliable, professional and resourceful forwarder and logistic services provider. Air Freight - Chartered Flights - Guaranteed Direct and Indirect Domestic and International Flights - Inbound Deconsolidation: Scheduled Collection – Priority Pick Up Arrangement with Air Cargo Terminal - Outbound Consolidation - Secured Space Allotment Ocean Freight - Break Bulk / Non-Containerized - Container Stripping - FMC Bonded NVOCC - Full Container Load (FCL) - Groupage - Less than Container Load (LCL) Sea-Air Freight Fairs & Exhibitions - Contact Centralization throughout the Entire Project - Customs Clearance - Equipment and Material Handling - Personalized Services - Round the Clock Freighting Availability - Tailor-made Handling Procedures - Technical Support Relocation Services - Relocation of factory equipment - Relocation of family pets - Relocation of household goods - Relocation of office documents - Relocation of personal effects - Relocation of private vehicles Supply Chain Management - Assembling & Consolidation - Bar-coding & Price-tagging - Cross-docking - Customs Clearance - Goods Verification - Land Transportation - Palletization - Value-added Services - Vendor Management - Warehouse Management ------------------------ Freight Forwarders, Activities of other transport agencies
QUALATIS

United Kingdom

Every organisation would like to improve the way it operates, whether that means increasing market share, driving down costs, managing risk more effectively or improving customer satisfaction. A management system gives you the framework you need to monitor and improve performance in quality, health and safety or environmental. Having recognised management systems in place is often a requirement for key customers too. At QUALATIS we can help you maintain, improve or achieve your management system through consultancy and training. Our consultants work with international standards ISO 9001, ISO 14001, ISO 45001 and IATF 16949 all the time which makes QUALATIS uniquely suited to help you improve your business processes. We specialise in Automotive Quality IATF16949: FMEA, MSA, SPC, PPAP, APQP and 8D training and support.
COPELAND GROUP SERVICES

United Kingdom

Copeland Group Services is a National security & facilities management company suppprting clients around the clock with quality driven, cost effective TOTAL support services. Established in 2004 and fully accredited our commitment to quality and customer service shines through and our management team work tirelessly to provide our clients with a service that is "Second to None"! We specialise in Keyholding & Alarm Response, Mobile Patrols, CCTV & Remote Monitoring and also provide Manned Guarding, Concierge and Door Supervisors within the corporate sector. "One company, One solution"! Call our National Support Centre free to find out how Copeland can support your company- 0800 955 4414
SALISBURY GROUP

United Kingdom

Salisbury Group is one of the UK’s leading providers of commercial facilities management solutions. With a truly customer-focussed approach, Salisbury is trusted to deliver flexible, worry-free facilities management services that meet a varying array of operational and commercial needs. Salisbury Group currently manages more than 320 business premises and over 11 million sq ft across the UK. Management Approach We employ highly experienced managers with Facilities Management, technical and soft service skills throughout our business and these managers sit at the forefront of our service. Our service delivery is fully integrated in a one team approach and not contained within silos. Service Delivery Value for money within Facilities Management is crucial and to deliver this we will up skill and cross skill our people so that your FM team will deliver enhanced service to you in the most efficient manner possible, with no diminution of service. We will also deploy specialist staff where required to ensure that we do deliver all services in a compliant manner at all times. Contract Support We operate a 24/7 in house Customer Service Help Desk that is linked to our CAFM (Computer Aided Facilities Management) and auditing systems. We will work with you to design contract support regimes that include service delivery auditing and reporting.

KONTROLIT

United Kingdom

Kontrolit is an experienced web design, development and digital marketing company based in Yeovil, Somerset. Customers are supported through every stage of a new website, from planning, design and development, through to a successful launch and beyond. Our powerful content management system puts you firmly in the driving seat, so you can update your website's content easily - all training provided. With our ongoing support and innovative solutions, you can rely on Kontrolit's web services for many years to come.
FORESIGHT BUSINESS SOLUTIONS

United Kingdom

At Foresight we provide IT Support & Telephone Services throughout the UK that transform the way organisations work. “We will be your IT Department” Foresight was founded in 2010 to fill the gap in the SME to large corporate marketplace . This is done by driving down costs, increasing efficiency and ensuring that your staff are more connected, more available and more productive. We are specialists in delivering true end-to-end IT & Telephone Services from some of the world’s leading vendors. We also design, deploy and manage networks, deliver outstanding managed IT support and 24/7 remote support using leading industry ITIL frameworks. A one stop shop for all your IT Service needs. IT Support & Telephone Services provided by a Microsoft Partner call us 0161 738 1099 for a Free IT Health check. Foresight are backed by the very best engineers and consultants throughout the UK which allows us to deliver enterprise level support into the SME and Corporate markets. But with Foresight, service doesn’t equate to high costs. We strive to provide a true end-to-end, 360 degree solutions set that focus them on the needs of each individual customer Driving down costs and building the tailored infrastructure needed to support business growth now and into the future.
GREYTHORN SERVICES

United Kingdom

Greythorn is a proactive, young company with enviable knowledge of the courier industry. Our management team of 22 people, along with the support of over 250 delivery partners, have built up an impressive portfolio of clients in most industries - with a rich and diverse list of clients now enjoying the immediate response and professional support that Greythorn provides. The company is strategically located very close to London’s Heathrow Airport, and has a fleet of over 250 drivers and vehicles, providing a range of collection and delivery services on a local, national and international basis. Clients have come to rely on high levels of customer service and reliability, a large modern fleet, professional, uniformed drivers and a friendly, ‘can do‘ attitude that runs through all members of the courier and controllers.
LUCIDICA

United Kingdom

Lucidica is the IT department for small businesses. We’re a Microsoft Certified, London-based IT firm providing support, training and consulting to the S in SME. We design and install office computer networks, server hardware and software and Customer Relationship Management systems. We also provide e-mail and website hosting and run training courses on tools, platforms and products that will help you find technology solutions to optimise productivity within your business. When our clients think technology they think Lucidica.
MILESTONE MANAGEMENT & FORWARDING LTD.

United Kingdom

With over 20 years of experience Milestone Management provides a complete range of services to customers throughout Central Eastern Europe. The fields of expertise include freight forwarding (airfreight - ocean freight - trucking - warehousing - customs brokerage) project management, outsourcing, expediting, manufacturing, on-site installation, manpower recruitment. Milestone Management provides businesses with a professional and high quality support service and has a large supply-chain base. The expert staff help clients to find solutions to their business needs. The service is intended to be cost effective, efficient and meet with both EU and UK legislations and regulations. Milestone Management operating as an independent freight forwarder is able to offer tailor-made services to their customer. Furthermore is able to develop multi-modal solutions through its partnerships with the best air-ocean-road specialists.
REDACT SOLUTIONS LTD

United Kingdom

RedAct Solutions is based in Ely near Cambridge and provides complete web solutions to small to medium sized businesses throughout the UK and Europe. RedAct Solutions provides a range of services including website design, content management, e-commerce, data management, data cleansing, search engine optimisation, website support, web hosting and domain registration. RedAct Solutions has a growing number of satisfied customers throughout the UK and Europe, all of which have benefitted from a straightforward approach to providing affordable web solutions.
SURECLEAN

United Kingdom

Sureclean is an established international service contractor providing specialist and innovative solutions to the Oil & Gas, Petrochemical, Renewable, Utilities, Civil Engineering and Construction sectors. Specialising in high pressure and ultra high pressure water jetting and its associated applications, Sureclean have developed a portfolio of services in support of our customers in commissioning, maintenance and decommissioning activities.Sureclean's specialist services include: High pressure and ultra high pressure water jetting Tank/Vessel desludging and cleaning Vacuum transfer and pumping solutions Asbestos management and removal HVAC/Duct management Industrial painting NORM management Environmental waste management Camera Inspection For more information: Visit: www.sureclean.comCall: 0044 1651 869349Email: sales@sureclean.com
TEKNOTEK LTD

United Kingdom

TEKNOTEK has significant experience and expertise in aviation services, management of MRO's, Aircraft - sale and purchase, support services, supply parts, project development, crew and engineering training through affiliated partners. * Engineering support * Part 21g manufacturing support, composite repair * Fixed price SB's, AD's, EO's , Modifications, cargo conventions * Part 147 training * Part 145 low cost aircraft (Line, Base and AOG) maintenance, to support narrow and wide body Boeing and Airbus with highly trained and experienced aircraft engineers, to produce high quality maintenance. (A, B, C, D checks) Aircraft Aquisition TEKNOTEK VIP Services have the expertise and experience to deliver an exceptional service. Our aircraft acquisition service includes: * Acquisition planning * Aircraft sourcing * Legal support * Records review * Purchase agreement * Pre-purchase technical inspection * Test flight * Closing arrangements * Company formation * Tax advisory * Entry into service * Customer focused Whether you are a first time aircraft purchaser or are upgrading an existing aircraft, to find out how we can help you Contact Us.
CURA TECHNICAL LIMITED

United Kingdom

Cura Technical specialises in the provision of IT & MPS services throughout the UK, Ireland and EMEA to channel partners, and OEM’s systems integrators, outsourcers and facilities management providers, delivering a wide range of single source IT support solutions. We are committed to delivering technical support solutions that add unrivalled value to customers as well as achieving the fastest fix times. ISO-9001 accreditation and attainment of SAFE Contract ship substantiates this.Mission Statement“To develop long term relationships through the delivery of valued support to business.”Vision Statement“To become a major vendor independent supplier of ICT equipment maintenance and associated IT support services.”Our mission incorporates a commitment to and constant striving for quality and excellence in everything we do.This is reflected in the services we provide to our customers and the relationships we maintain with equipment manufacturers and strategic partners working with them to
SARTORIUS STEDIM BIOOUTSOURCE LTD.

United Kingdom

Our extensive suite of contract testing and development services combines BioOutsource includes bioanalytical testing, biosafety testing and cell bank manufacturing, supporting biopharmaceutical companies throughout the drug development lifecycle from preclinical through to lot release. As a contract research organization, our service delivery and customer interaction are of the up most importance to us. Our service offering is underpinned by our commitment to delivering excellent customer service, navigating our customers through the complexities of the drug development cycle and enabling them to make informed data-driven decisions. Our client management team provide an intimate customer experience and ensure your project is managed efficiently and delivered on time. Effective communication is key to success, and our team understands that a transparent, proactive approach to customer service will ensure the delivery of a truly differentiated solution. Our scientists have over 150 years combined experience in the industry and offer unparalleled guidance and advice to customers to solve complex scientific challenges and advance clients’ drug candidates from early stage development through to commercialization.